Performance Pros Consulting
When you say sales, we think of advocacy…When you see managers, we see difference makers.
Performance Pros Consulting
When you say sales, we think of advocacy…When you see managers, we see difference makers.
Lending & Sales Training
Manage to Win in 2024 – Coaching Effectively and Building High Performance Teams
2 day school, April 16-17, 2024
Durham, NC
A New Breed of Consulting
Welcome to Performance Pros Consulting. At PPC, we offer a dynamic models-based approach to Performance Management and Sales and Service. Our programs are completely customizable to the needs of your organization. It is ‘right fit’ versus an out of the box solution.
sales and service Training
Sales and Service Training
We teach your staff to be more conversational, then deliver solutions that meet your members' needs.
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Credit Report and Lending Training
Credit Report and Lending Training
We give you the playbook that shows your borrower how to pay less.
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Performance Management
Consumer Loan Underwriting and Loan Audits
Consumer Loan Underwriting and Loan Audits
You have to be right 99% of the time. Let our 50 years of experience show you how.
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our approach
Our mission at PPC is simple: We help you build high performance teams. Then, we show you how to keep them.
Our Story
We work with clients coast to coast installing custom programs in the areas of Sales and Service, Risk-based Lending and Performance Management. Whether you say member, client or customer, we show you how to make a difference in their lives.
Don't just take our word for it...
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"1st Cooperative reached out to PPC to gather understanding of how we could partner with them to bring the credit union quality, hands-on, credit report and lending training. After a quick virtual meeting, management was presented with valuable information including a reminder about the Carolinas Credit Union Foundation offering a grant, through the Hamilton Fund, for small credit unions to receive a discounted on-site visit. So, in less than an hour, PPC had saved the credit money and provided valuable information. During our initial on-site, Valerie Lentz, reviewed a sample of loan files approved and denied gaining insight into what underwriting has looked like for our credit union. Before she left, she took a picture of our wish list of loan programs so she could think about how PPC could help! This immediately showed us that this was going to be a good partnership and not another transactional based relationship. We aren't finished with PPC but the future looks brighter with their partnership! "
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"Chris and Valerie did a great job providing a custom training program tailored to our credit union and the specific needs of our staff. They set up the training session in way that engaged the staff from beginning to end."
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"Working with PPC's customized underwriting solutions has been incredibly beneficial for our members and the growth of our lending team. With the ability to render underwriting recommendations along with identifiable cross-sell opportunities within 20 minutes on average, PPC's approach has led to an incredible increase in our lending volume. We also appreciate that they take the time to track those cross-sells and review them with us on a monthly check-in call. Working with the PPC team has been a wonderful learning experience for all of us. We value their knowledge and appreciate the way their contribution to our lending operations has made a real difference. Thank you, PPC!"
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"Chris and Valerie did an amazing job training our staff. Their training materials and style was concise and easy to understand. I highly recommend PPC to any credit union looking to grow its loan and deposit portfolios. We have already recouped the investment that we made."
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“Our credit union has experienced record loan growth during our time working with PPC. The customized incentive program that Chris installed has motivated our staff to advocate for our members, find additional opportunities and has delivered results.”
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